Being a dog walker is a highly rewarding job with many exciting challenges. At Highrise Pet Care, we select dog walkers whom we believe are capable of consistently delivering the high-quality experience that our clients, both pet and human, deserve.
We love dog walkers with experience
We love reaching out to perspective dog walkers who have a track record of success, so we always ask ourselves: Do they have professional experience working with pets? Do they have a customer service background? Our Caregivers communicate with customers on a daily basis, so having customer service skills and pet care experience is essential. Do they appear dedicated? A high grade point average is a helpful indicator that a candidate has focus, but so is a successful background in athletics or the arts.
Chicago’s unpredictable weather
Punctuality is critical because it’s a must-have in the pet care business. We pay close attention to nonverbal cues: did they dress up for the interview? Do they appear enthusiastic and engaged? Additionally, we ask: “Would you be willing to walk dogs for several hours in frigid temperatures?” Nobody loves being in a blizzard, but this way we can evaluate their willingness to go the extra mile, even when the circumstances are tough. We ask this because our Caregivers have to truly love the pets they’re entrusted with. If they don’t, they’ll likely quit first time they’re faced with Chicago’s unpredictable weather. Asking straightforward questions right off the bat efficiently narrows the field of candidates.
Dog walker for a day
If the interview goes well, we then ask the candidate to join us for a full day on the job. Seeing how the potential candidate interacts in the working environment is often more definitive than the traditional interview setting. For example, anyone can tell us that they love animals, but seeing how one of our candidates actually interacts with one is far more valuable to us. We often take this post-interview process one step further and assign the candidate a project with no deadline. If they’re up until 3:00am working on it, we can safely assume that this dedication will remain once they’re hired.
- We select only qualified and dedicated candidates to interview
- We ask essential, job-specific questions to make sure they’ll fit in with our business
- If all goes well, we invite the candidate to join us for a full day in our work environment